For claims organizations
Understand the evidence before you make the decision.
InQuery gives carriers and TPAs a complete workflow for collecting, organizing, and understanding the medical evidence behind complex claims.
One claim. One evidence layer.
The facts that drive claim outcomes are often scattered across thousands of pages of medical records, bills, legal documents, reports, and correspondence.
Start with an empty case or upload an existing file. From there, InQuery can help your team:
Collect the file
- ✓ Request and retrieve medical records
- ✓ Index, classify, deduplicate, and organize incoming documents
Understand the claim
- ✓ Reconstruct the medical timeline and facts of the accident
- ✓ Identify providers, diagnoses, medications, procedures, and treatment history
- ✓ Surface comorbidities, prior injuries, apportionment factors, and causation-relevant facts
Complete the evidence
- ✓ Match medical bills to the underlying treatment records
- ✓ Identify missing providers and documentation gaps
- ✓ Request follow-on records directly from the case
Put it to work
- ✓ Generate summaries and evidence views for downstream review
- ✓ Prepare targeted record sets for counsel, IMEs, MSAs, or other partners
Instead of reconstructing the file every time the claim changes hands, your team starts from the same structured evidence, with every extracted fact linked to its source page.
Give every major decision a stronger factual foundation
Reserve changes, litigation referrals, expert requests, and settlement positions all rest on the team's understanding of the claim at that moment. InQuery makes the evidence easier to evaluate before those calls, without replacing adjuster judgment. Your team can quickly answer:
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Has the medical picture materially changed?
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Is there new treatment or a new surgery recommendation?
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Are there prior conditions or injuries that may affect the evaluation?
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Does the current reserve still reflect the known treatment trajectory?
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Is the file complete enough for the next decision?
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What important questions remain unresolved?
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Has new evidence changed the assumptions behind the current action plan?
Keep the claim picture current
Complex claims do not stand still. A new provider appears, new imaging arrives, a missing record shows up months later.
InQuery is being built to keep the claim picture current as evidence arrives, so your team sees what changed and which developments deserve another look at the reserve or action plan.
Work with the vendors you already trust
Share structured files and targeted evidence with the partners already supporting your claims:
- ✓ Bill review providers
- ✓ IME and peer review vendors
- ✓ MSA vendors
- ✓ Defense counsel
- ✓ Nurse reviewers
- ✓ Record retrieval partners
- ✓ Other medical and legal experts
Filter records by provider, date range, or document type before sending the file downstream, so no vendor starts from an unsorted stack of PDFs.
Built alongside your claims system
Your claim management system remains the system of record. InQuery is the evidence intelligence layer alongside it.
We help transform the unstructured documents attached to a claim into structured information that can support the people, vendors, and decisions already operating within your existing workflow.
No rip-and-replace required.